Nuance.com authoring guidelines

Special characters + HTML cheat sheet for AEM

Ideally, our components in AEM are configured to accommodate the authors needs and do not require special characters or HTML "cheats". However, there are instances where workarounds are required.

Special characters

Below is a reference guide for the special characters you can use in most text fields in AEM to render trademarks, registration marks, non-breaking spaces and very importantly, a non‑breaking hyphen so hyphenated words are not broken across two lines.

Spacing and word breaks

(Note that the special character cannot be typed out on this page without turning into a symbol or hyphen or whatever the code is for. The code should be the red characters shown without any space between.)

Formatting tags

* You may need to use superscript tags (<sup> .... </sup>) before and ] after these symbols to ensure they are superscripted properly.

Text styling

Formatting

Section divisions

Images

Linking tags

Nuance.com linking conventions

Links: Open in current or new tab?

Please follow these UX guidelines for consistency in how links behave across all pages on nuance.com.

The only links that should open in a new tab are:

  • External links that go outside of nuance.com ecosystem (including Nuance properties that do not have global navigation or not fully integrated).
  • Links to PDFs (like case studies, white papers, etc.)
  • Nuance store is an exception: https://shop.nuance.com should open in the same tab for a seamless buying experience.

Formatting external vs. internal links in AEM:

  • For external links: full URL starting with http://www.url.com
  • Internal/in-line links: within the url field, navigate to the page you want to link to. Add .html to the end of the url if it is not added.

Anchor linking in AEM

To anchor link to a section of your product or campaign page:

  1. The brick that you are anchor linking to must be created first.
  2. Choose the metadata tab in the component configuration. In the brick ID field, give the brick a descriptive one or two word ID. The ID should be lowercase, and requires a hyphen if there are 2 words. Using more than 2 words may produce a null result.
  3. In the brick that you want to link from, your link or button url would be the brick ID preceded by a # sign. For example, if you gave a brick ID of "stats", your url would be: #stats.
  4. To anchor link to a brick on a separate page: insert the url of page you are linking to (with .html) + #brickID. Example: http://www.nuance.com/healthcare.html#stats

More AEM tips & resources

To play a YouTube video in an overlay in a Resource component list item or Multicolumn list item:

  1. In the ‘Link Page URL’ field, paste this url: //www.youtube.com/embed/4xV_aQWz4IU?autoplay=1
  2. The red text is an example of the video ID--place the appropriate video ID with the one you need followed by ?autoplay=1 as shown.

NEW To play a Vidyard video in an overlay in a Resource component list item, Multicolumn list item, or testimonial url:

  1. In the ‘List item URL’ field, paste this url: //play.vidyard.com/2Rzw8fJ7YyFsKpDAvTzTXu.html?
  2. The red text is an example of the video ID--place the appropriate video ID with the one you need followed by .html? as shown.

UPDATED For linking phone numbers in Resource bricks of list links: