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Working with webmail

In this topic, learn how to:

  • Dictate in webmail applications
  • Use Gmail to:
    • Send an email
    • View an email
    • Reply to or forward an email
    • Delete an email
    • Navigate between messages and folders

Install Dragon Web Extensions for your browser (Safari or Firefox) to access buttons, links, and other controls by voice in most webmail applications. For example, say Click send to click the Send button on your current page. See Dragon Web Extensions for more information.

Dragon allows you to dictate into virtually any webmail application. On some websites, including Gmail and Outlook.com, Dragon allows you to use your keyboard while dictating. Check the Guidance window for information about what Dragon can do in your current text field. See Mixing dictation with typing for more information.

Using Gmail

Using Firefox with Dragon Web Extensions, you can also use your voice to control Gmail.

Below are some of the more common email tasks. You can also access most of the controls in Gmail by saying Click <button>.

Some control names may overlap: for example, the Inbox link and the Back to Inbox button are both available if you are viewing a message from the Inbox. In this case, if you say Click Inbox, Dragon shows numbers next to each matching control. Say Choose <number> to select the one you want.

Composing a new email

  1. Log in to Gmail.
  2. Say Click Compose. A new email appears.
  3. Dictate the email address in the Recipients field.

    4. See Email and Web addresses for tips on dictating an email address.

  4. To move to the Subject field, do one of the following:
    • Say Click Subject.
    • Say Click Text Field, then say Choose <number>.
  5. Dictate the subject line.
  6. To move to the Body field, say Click Text Field, then say Choose <number>.
  7. Dictate your email message.
  8. To send your email, say Click Send.

Opening an email

Do one of the following:

  • Say Click Link, and then say Choose <number>.
  • Click the message to open it.

Replying to an email

With an email open:

  1. Say Click Reply or Click Reply All.
  2. Dictate your reply.
  3. Say Click Send.

Forwarding an email

With an email open:

  1. Say Click Forward.
  2. Dictate an email address in the Recipient field.
  3. To move to the Body field, say Click Text Field, then say Choose <number>.
  4. Dictate any text you want to add to the forwarded message.
  5. Say Click Send.

Deleting an email

With an email open:

  • Say Click delete.

With an email draft open:

  • Say Click discard draft.

Navigating Gmail

  • Say Click Inbox to return to the Inbox.
  • Say Click <folder name> to view messages in a different folder.
  • Say Newer to move to the next newest message.
  • Say Older to move to the next oldest message.

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