In today's highly competitive environment, carriers are seeking to stand out with exceptional service while responding to ever increasing cost pressures. Nuance helps telecommunications companies around the world meet these challenges with sophisticated and natural solutions that leverage the power of speech.
More than 100 top carriers across the globe have turned to Nuance for speech-driven applications that increase efficiency and reduce costs while boosting network branding and usage. Nuance offers the most comprehensive array of speech-driven solutions, underpinned by market leading foundation technologies, and designed specifically for telecommunications carriers.
Customer Care Solutions
Speech solutions for call center automation and customer self service, including call routing, account access, and payment solutions. More
Premium Services
Speech solutions that generate new revenue or enhance customer loyalty, such as voice-activated dialing, unified communications, voice portals, and accessibility solutions. More
Mobile Solutions
Speech solutions that combine voice, visual, and audio interfaces on a single device, such as voice-activated dialing, content download, mobile dictation, and screen reading. More
Nuance Voice Search
Speech solutions for automated directory assistance, including business and residential listing lookup, yellow pages, and multimodal directory assistance. More
