You're at or near deployment of your speech application. Does everyone on your team know all they should about how to monitor and maintain the application through its deployment lifetime? Speech University instructors will build on the general knowledge your team received in standard courses and put together 1 or more workshops focusing on your application's elements:

Custom workshops are available to our customers and partners. To design your custom workshop curriculum, or for more information, contact us at training@nuance.com, and include your full contact information.

Custom application workshops require signed Statement of Work and Purchase Order.

• Voice User Interface- Will you know how to tweak prompts to avoid introducing new recognition issues?
• Call Flow - If caller behavior or business rules change, can your team update the Call Flow with minimal risk?
• Grammars - Do you have particularly tricky grammars? Will your team know how to make standard changes to simple or complex grammars as your application matures?
• Tuning and Analytics - Can you continue to measure your application's effectiveness?