Developing powerful yet friendly speech applications in an automobile or an embedded device involves process, specialized skills and proven expertise. From selecting the appropriate technology, integrating to clients' strict platform specifications and crafting the interactive experience - our very engagement is designed to deliver high quality custom services. Nuance's embedded solutions generate praise for their innovation, reliability, and ease of use. Our team works collaboratively with our clients and partners to deliver custom solutions around the world.
Nuance Professional Services offers a range of options from which your organization can select based on your project requirements and available resources. Service offerings include:
Discovery Services
Define business, client, end user and system requirements
Design Services
Design & refine the identity of the project
Realization Services
Develop, test & deploy the project
Our clients and partners benefit from having direct access to all the necessary skill sets required for a successful embedded speech projects in Europe, North America or Asia. When working with clients, Nuance builds a cross-functional team that would include local and global specialists, including:
Project Managers
These individuals are responsible for coordinating all aspects of the project. This includes setting the specifications, assigning responsibilities, ensuring schedule adherence and acting as liaison among the companies and individuals involved in the project.
Hardware Platform Specialists
Hardware platform specialists (embedded engineers), responsible for the optimum integration on a broad range of DSPs (TI, Infineon), platforms (SH4, Xscale, Arm) and operating systems (VxWorks, QNX, RTOS, Symbian).
Speech Scientists
Speech scientists are responsible for tuning and optimizing the acoustic models, to ensure the highest possible recognition rate. For more complex applications, deployment and integrations, our automotive engineering team will also offer to perform car specific tuning and validation.
Quality assurance engineers
These individuals are responsible for defining (acceptance) test plans, and overall for quality management and assurance.
Voice User Interface Designers
This is a function particularly important to the Speech Recognition Application. The VUI Designer is highly trained expert who understands the subtleties of speech systems. This role involves responsibility for developing, in conjunction with the customer, the prompts, call flows and related interactions the end-user experiences. The VUI Designer optimizes these interactions for the highest user satisfaction. Nuance also has a global team of HMI experts, who can help our customers design simple to advanced automotive user interfaces in over 8 languages.
Voice application/grammar developer
The developer is responsible for helping create and code the actual software application.
Our global professional services team has over 120 experts who can help clients implement and tune automotive and embedded speech applications. Specific areas of expertise include:
Research, Standards & Concept Cards
Our experts can work with clients to develop Concept applications (such as the Ford Motor Company Concept Car HMI), or jointly promote new standards.
HMI Design, Validation & Localization
Our speech user interface designers can help define, validate and localize HMIs in over 12 languages. Our team is currently defining the next generation HMI for a number of automotive and mobile device products.
Development & Deployment Support
To ensure the highest quality in-car speech deployment our engineers can help perform grammar development, acoustic model tuning, defining Dynamic Semantic Models (DSM), or even write the application.
