Products
Veriphy™ Professional Services
Reach your implementation and rollout goals with Veriphy Professional Services.
Veriphy offers a full range of services that will help you achieve the results you need: accelerate time to value, reduce risk during implementation and reduce disruption.
Our proven methodologies ensure proper up-front planning and smooth implementation. In addition to standard installation and rollout services, we offer a wide range of implementation options from which to choose.
The
Veriphy Professional Services Team is uniquely qualified to help
you implement and rollout an automated Critical Test Result Management
(CTRM) solution. For the past five years Veriphy has led
the way for hospitals to satisfy Joint Commission requirements,
American College of Radiology (ACR) recommendations and the College
of American Pathology (CAP) guidelines for management of critical
test results (CTRs) and clinical communications processes.
Our Professional Services staff uses their deep experience to your benefit. Many of our staff are certified Project Management Professionals with years of project management, resource, and portfolio management experience. They transfer as much of that knowledge as possible to your organization, so after the implementation your users receive the full benefit of the solution.
From your implementation's start to finish, we will help you achieve new levels of productivity and effectiveness. By working with the Veriphy Professional Services Team, your hospital will achieve greater technology adoption as well as maximum ROI.
Evaluate and Gain Project Buy-in
In order to have a successful CTR implementation, it is vital to benchmark your organization's current status. Using our proven, comprehensive process delivered via a workshop format, Veriphy Professional Services staff quickly and accurately documents your facility's CTR workflow processes. This data is then used to assess pre- and post-implementation CTR management benchmarks. The data is also used to create new workflow methodology for clinical staff as Veriphy is implemented throughout the hospital.
Veriphy Services
Service |
Deliverable |
Description |
CTR Organizational Communications Process Definition |
|
CTR Organizational Communications Process Definition is a critical component for ensuring timely communications of CTR to internal departments within a facility. |
CTRM Consulting |
|
Review existing policies to determine how well documented they are along with ensuring they cover all aspects of a critical values policy. Includes a review of risks that the facility is willing to accept and those that need to be addressed. |
Ordering Physician Directory Services |
|
A Veriphy Directory is based on the current Directory scheme in Veriphy Web. Veriphy directory contains a subset of Veriphy Web contact information. Veriphy directory does not contain device and notification preferences. |
Customization Services |
|
Customization services will be available for clients that wish to enhance the functionality of Veriphy to |
Integration Services |
|
Integration services should be defined either during the sales process or immediately after the kick off meeting. A facility typically has a strong opinion about workflow issues and will be interested in this offering if an easy integration path can be defined. |
Best-in-Class Service
We're here to support you. Our customer team supports 1,000+ hospital-based Radiology, Cardiology and Laboratory departments.
No matter your size or your setting, we're responsive to
your needs. That's why we've built a world-class
service organization to support our customers even before they've
purchased a solution. We develop a solution which fits your organization's
needs, integrate it into your IT infrastructure, and support
it for the life of ownership.
Nuance Healthcare solutions are "mission-critical" and
are relied on by busy clinicians who expect the highest levels
of performance and reliability.
Our experience truly speaks for itself.