Nuance
Directory Services

Nuance leads the market in enhancing Enterprise and Telco Directory Services with voice. From large scale carrier applications for automated directory assistance (ADA) and premium services to enterprise automated attendants that provide corporate directory assistance and information, Nuance's directory solutions deliver significant cost savings with decreased operator work time, increased automation and higher satisfaction rates. Our applications are used by some of the largest carriers and enterprises around the globe.

Automated Directory Assistance
Speech solutions for automated network directory assistance, including business and residential listing lookup, yellow pages, and multimodal directory assistance. More
Auto Attendant
Installed by more than 1,500 customers, the SpeechAttendant application suite automates access to corporate directories of any size to keep your employees and customers connected. More
Call Routing
Nuance Call Steering enables customers to describe their requests naturally and then to be quickly routed to the correct destination, doing away with confusing touch tone menus, and multiple phone numbers for different services. More
 
 
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