Nuance
OpenSpeech OpenSpeech

Nuance OpenSpeech™ Attendant is a robust open version of the stand alone SpeechAttendant™, the industry's most accurate and natural speech-enabled auto attendant solution. OpenSpeech Attendant is not only an open, standards based auto attendant but it seamlessly integrates into an open platform allowing customers to better leverage their investment by providing them with a solid foundation for adding additional voice applications.

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Overview

OpenSpeech Attendant helps customers better maximize their solution and plan for future speech applications and customization. Most customers also find that just deploying the auto attendant application provides them with an ROI that covers the cost of the VoiceXML gateway.

OpenSpeech Attendant leverages the same features and functionality of SpeechAttendant. There are presently over 1500 SpeechAttendant systems deployed, by far the largest installed base in the industry, and combined, these systems are routing over 1.5 billion telephone calls per year.

Key Benefits
  • Provide convenient, professional, speech-driven access to people and information from any phone, anywhere, anytime
  • Maximize VoiceXML gateway investment
  • Allow customers to add additional speech applications that leverage OpenSpeech Attendant
  • Deploy quickly—usually within a few days—thanks to our innovative product design and structured implementation approach
  • Reduce telecom and operational costs
Available Languages

OpenSpeech Attendant is currently available in US English, UK English, Australian English, Canadian French, European French, and American Spanish. Additionally, the application can be localized to support other languages on a custom basis.

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